Retail Industry

SMGI offers a suite of flexible options designed specifically to meet the needs of companies operating in today’s challenging retail sector, and helps clients effectively address risk in a volatile global market. SMGI, widely recognized for its rapid response to client situations, provides 24/7 service, anywhere in the world.

The SMGI team understands that business profitability and stability depend on more than just annual sales. Diligent management of risks and losses help strong companies survive, even in a tough economic climate.

SMGI uses a three pronged approach to retail security: Protection Services, Investigations, and Consulting.

SMGI’s decades of cumulative experience covers a variety of retail specialty areas, from telecommunications and banking, to clothing chains and property security management. SMGI has effective processes and procedures that have been proven to resolve the most difficult issues in the retail industry, for both domestic and international retail channels, and delivers efficient, cost effective results.

Protection Services

  • Workplace Violence Training and Deployment
    • Workplace Violence Response
    • Regional Management Training
  • Special Event Consulting
    • Corporate Activities – Board & Shareholders Meetings / Negotiations
    • Employee Events
  • Specialized Uniform Security (Armed)
    • Robbery Suppression Deterrence Programs
    • Asset / Property Security
    • Crowd Control / Grand Openings

Investigations

  • Internal Investigation Augmentation (3rd Party)
    • Internal Employee Theft / Fraud
    • Product Diversion
    • Background Investigations
    • Computer and Accounting Forensics
  • External Investigation Augmentation (3rd Party) / Due Diligence Investigations:
    • Suppliers and support contractors – International / Domestic
    • Regulatory Compliance – Child Labor Compliance
    • Product Tampering
    • Counterfeiting
    • Retail Product Diversion – Supply Chain Theft

Consulting

  • Management Risk Assessments
    • Instances of Protests / Activist / Labor Dispute activities
    • Disgruntled Employee / Former Employee
  • Crisis Management Planning
    • Natural Disaster Operation Support